My Oracle Support Banner

Unable to Find a Product in Admin UI (Doc ID 3048777.1)

Last updated on SEPTEMBER 27, 2024

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

Unable to find some products in Admin UI > Catalog.  An user types product id or its display name in "Filter for products" text box to search but the product is not found.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.