Error When Click On My Profile DC App
(Doc ID 3049215.1)
Last updated on JANUARY 07, 2025
Applies to:
Oracle Fusion Service Cloud Service - Version 11.13.24.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.04.0 version, Digital Customer Service
Error when click on My Profile DC app .
ERROR
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Error Could not load data: status -1 displayed on the screen
STEPS
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The issue can be reproduced at will with the following steps:
1. Open Visual studio
2. Create a new Webapp using the template Digital Customer Service 24C
3. Run the app
4. Click on the logged user and select "My Profile'
5. Error Could not load data: status -1 displayed on the screen
6. No user details such as First name and Last Name, etc are shown on the screen
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |