Oracle Fusion Learning Cloud: Learning Specialist Cannot Reset Activity for Learner on Offering Due to the Message: "The learning record can't be reactivated" (Doc ID 3049225.1)

Last updated on SEPTEMBER 26, 2024

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

A Learning Specialist is unable to reset an activity for a user. The following warning appears when they try to reset the activity.

"The learning record can't be reactivated because it conflicts with record OLCxxxxxx"

The learning record in question, is not retrievable in the User Interface (UI). It can be found in the database via a report.

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In this Document

Symptoms

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