Issue While Updating SR "Resolved" Status Using Routines (Doc ID 3049400.1)

Last updated on JANUARY 07, 2025

Applies to:

Oracle Fusion Service Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

While updating service request status to "Resolved" with routines, resolved date and resolved by are not getting auto populated.

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In this Document

Symptoms

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