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Measuring Component Is Not Loading Properly If Tried To Opened From Device Char With Chartype- D1-MC (Doc ID 3049423.1)

Last updated on SEPTEMBER 24, 2024

Applies to:

Oracle Utilities Customer Cloud Service - Version 23C and later
Information in this document applies to any platform.

Symptoms

On : Customer Cloud Service 23C MP6.7.0 version, Environment Related

Measuring component is not loading properly if tried to opened from Device Char with chartype- D1-MC

If the same measuring component Id is opened via application it is loading properly.
Also, loading properly if navigated via To do char or Premise char.

ERROR
-----------------------
Measuring component page is not loading properly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.D1-MC with Device as char Entity.
2 Measuring component added as Device Char.
3.Click on the measuring component char value to navigate to the Measuring component.
Measuring component page is not loading properly.


BUSINESS IMPACT
-----------------------
Question: The issue impacts:
Answer: Most / All users

Changes

 Zone: D1-DVCCHAR (Device Characteristics)

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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