Issue With Sales Export Job
(Doc ID 3049658.1)
Last updated on OCTOBER 01, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 and laterInformation in this document applies to any platform.
Symptoms
On : 24.0 version, Merch - Financials
What is the reason not all sales/return transactions are exported by SAEXPDW job?
When returning an item bought online at store MFCS is not accounting the return to the order location.
Checking the RTLOG and MFCS you can see the return is being accounted to the physical store instead of the original location.
Steps to Reproduce:
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1 - Execute a return of an item in a physical store at Xstore.
2 - Let it flow to ReSA by REST Service
3 - Execute the POM chain to upload the sales into ReSA and export/load it into MFCS.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |