Debit Memo Invoice Reversal Not Working For Different Supplier Sites Of Same Supplier
(Doc ID 3050010.1)
Last updated on SEPTEMBER 27, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
Attempted to reverse Debit Memo which is having items from different supplier site compared with Order supplier site but both these supplier sites belong to same supplier parent.
But in this case only items with same supplier site for both order and invoices is visible but items with different supplier site is not showing up in Debit memo reversal.
STEPS
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The issue can be reproduced at will with the following steps:
1: Login
2: Search for Debit Memo document
3: Try reversing the debit memo
4: Notice that items from different supplier sites are not available but only item with same supplier site as Invoice is visible.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |