Connection Error While Transferring Files From External System To CPQ SFTP[Session.connect: java.net.SocketException: Connection reset by peer (Write failed)]
(Doc ID 3050714.1)
Last updated on OCTOBER 23, 2024
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 24 C Patch 2 and laterInformation in this document applies to any platform.
Symptoms
Connection error while transferring files from external system to CPQ SFTP
ERROR
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2024-09-19T05:00:33Z SEVERE (20) Send To CPQ SFTP CPQ: sftp Connector; Send SFTP Connector Operation Unexpected error executing process: com.boomi.connector.ConnectorException: Failed to connect to host: <DOMAIN_NAME> on port 22.
Exception message is: Session.connect: java.net.SocketException: Connection reset by peer (Write failed)
com.boomi.connector.ConnectorException: Failed to connect to host: <DOMAIN_NAME> on port 22. Exception message is: Session.connect: java.net.SocketException: Connection reset by peer (Write failed)
STEPS
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The issue can be reproduced at will with the following steps:
1. Send files from external system to the CPQ instance using SFTP.
Changes
Cause
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In this Document
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