Unable To Create Subscriptions or Find Previously Created Subscriptions
(Doc ID 3052264.1)
Last updated on OCTOBER 21, 2024
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.07.0 version, Authoring
ACTUAL BEHAVIOR
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Unable to create a subscription or find an existing one.
Existing subscriptions vanished from the system and new subscriptions can not be created.
EXPECTED BEHAVIOR
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Expect previously created subscriptions to be available when searching.
Also expect newly created subscriptions to appear with header information included.
STEPS TO REPRODUCE
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The issue can be reproduced at will with the following steps:
1. Create new subscription
2. Select basic information and create new
3. Subscription opens but all information is blank
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |