Fusion Global HR: Redwood - When Using a Custom Role Manager Is Unable To Submit Created Document Records for Subordinates Due to Error Message “Forbidden” (Doc ID 3052898.1)

Last updated on OCTOBER 14, 2024

Applies to:

Symptoms

When attempting to submit a new record for Document Records as a manager using Redwood UI for a direct report
the following error occurs.

The issue can be reproduced at will with the following steps:

1. Enable Redwood UI for Document Records.
2. Login as a manager -> (N) My Team>Show More -> Click on Document Records.
3. Click on the name of one of the direct reports -> Document Records page open -> Click on +Add button.
4. Add needed data, including attachments.
5. Click on Submit -> Error is raised "Forbidden".

Note: No error is raised on Responsive UI for the same POD, User and employee

Changes

 Enable Redwood UI for Document Records page.

Cause

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