My Oracle Support Banner

Troubleshooting Login Issues due to Locked Accounts (Doc ID 3053165.1)

Last updated on OCTOBER 25, 2024

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version N/A and later
Oracle Planning and Budgeting Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


One of the admin account is getting locked for no apparent reason
The account can be unlocked but after a few minutes it will just get locked again. This happens many times per day up to 20 times or more.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.