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Exception "ResourceAccessException: I/O error on PUT request..." When Adding Lines Of Business Process (BP) Record Via API (Doc ID 3053338.1)

Last updated on OCTOBER 18, 2024

Applies to:

Primavera Unifier Cloud Service - Version N/A to N/A [Release NA]
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to update/add lines in Unifier record via API if the records having huge number of line items the following error occurs.

ERROR

org.springframework.web.client.ResourceAccessException: I/O error on PUT request for "<URL>/ws/rest/service/v1/bp/record/<record_no>": ... failed to respond
at org.springframework.web.client.RestTemplate.createResourceAccessException(RestTemplate.java:915)
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:895)
at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:811)

The issue can be reproduced at will with the following steps:
1. Using Project Integration Frame (PIF) to call update/add line items API.
2. For the records with huge number of line items. The API Failed with above exception displayed.

Cause

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