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SSO Login Failure with No User Returned Error (Doc ID 3053541.1)

Last updated on MARCH 04, 2025

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.13.24.07.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.13.24.07.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.24.07.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms

After a quarterly update, SSO login fails on all users.

Users see an error "System error. Please re-try your action. If you continue to get this error, please contact the Administrator."

Testing SSO from Security Console results in failure with the following message. (Security Console > Single Sign-On > Single Sign-On Configuration: Identity Provider Details > Diagnostics and Activation > Test Identity Provider)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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