My Oracle Support Banner

24C New Feature - Adding Ad-hoc Bill Lines (Doc ID 3053943.1)

Last updated on OCTOBER 16, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.24.04.0 version, Import

ACTUAL BEHAVIOR
---------------
The 24C New Feature - Add Ad-hoc Bill Lines documentation (https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm) says ...

"3. The ad-hoc bill line is created as a new revenue document with negative standalone selling price (SSP). Revenue Management Cloud will not accept a negative SSP. Customers are expected to modify the SSP using service mapper."



EXPECTED BEHAVIOR
---------------

Documentation is expected to elaborate on what needs to be done to recognize the Additional Subscriptions Invoice or Credit memo in Revenue Management and show how to modify the SSP using service mapper.


STEPS
-----------------------
The issue can be observed under the following steps:
1. (https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the documentation is not clear to users on how to recognize the Additional Subscriptions Invoice or Credit memo in Revenue Management.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.