Contracts Remain In Sent For Signature After Signed And Running Track Electronic Signature Status ESS Job
(Doc ID 3054496.1)
Last updated on OCTOBER 24, 2024
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.24.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.24.07.0 version, Authoring
ACTUAL BEHAVIOR
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When submitting the "Track Electronic Signature Status" ESS job the contracts remain in sent for signature.
EXPECTED BEHAVIOR
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Contracts to go to Active status after submitting this job.
STEPS
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The issue can be reproduced at will with the following steps:
1. Make sure you have a contract signed and ready to activate.
2. Run the "Track Electronic Signature Status" ESS job
3. Contract remains in sent for signature even when it was already signed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |