Oracle Public Sector Permits Cloud: Existing Permit Type Cannot Submit New Application (Doc ID 3055585.1)

Last updated on OCTOBER 28, 2024

Applies to:

Symptoms

On : 11.13.24.10.0 version, Permits

ACTUAL BEHAVIOR
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SOAK 24D: Existing permit type cannot submit new application

Existing permit type cannot be submitted as new application.

EXPECTED BEHAVIOR
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All existing configurations will continue to work when opting in for Redwood apply pages.

STEPS
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The issue can be reproduced at will with the following steps:
1. Have an old permit configuration.
2. Opt in to Redwood apply pages.
3. Start a new application of the old permit type.
4. Try to submit.
5. After failing to be able to submit, click Cancel button.
6. No response to Cancel button. User is just stuck.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, existing permit type cannot be submitted as new application.

Cause

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