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Item Image Not Integrated with Thumbnail URL into SIOCS (Doc ID 3055774.1)

Last updated on OCTOBER 29, 2024

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Symptoms


After initial foundation data seeding, item images are not displayed on the SIOCS Web Client. This happens due to data not populated correctly in the ITEM.THUMBNAIL_URL table. This is also an issue when an item image is loaded into MFCS and data flows into SIOCS via RIB.


Steps to Reproduce:

1. Load items and item images into SIOCS via Standalone Data Seeding process.
2. Lookup items in the Web Client. Images not displayed
3. Create an item in MFCS along with the item image URL and the data flows to SIOCS via RIB.
4. Look up items in the web client. Images not displayed


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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