Transaction Errors In ReSA: "The item is either empty or does not exist in RMS" (Doc ID 3056197.1)

Last updated on OCTOBER 29, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 and later
Information in this document applies to any platform.

Transaction errors in Sales Audit interface for store transactions

The error message is: “The item is either empty or does not exist in RMS.” - "SKU_NOT_FOUND"

You can identify the store/day/items that had this error message with this query (in APEX):

You can add WHERE clauses to narrow it down by store, date, and/or item number.

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In this Document

Symptoms

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