SRDC - Oracle Base Database Service Data Collection for Node Reboot Issues
(Doc ID 3057226.1)
Last updated on NOVEMBER 04, 2024
Applies to:
Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]Linux x86-64
Purpose
The process outlined below will guide the Oracle Base Database Service Customers through collecting diagnostic data from their Database Node/ VM, which will help the Support to narrow down the cause of the Node reboot.
Please note that Support may also request data collection from the internal Cloud Operations team for the analysis.
Scope
This document is tagged as a Service Request Data Collection (SRDC) document; this means that it has been specially designed to provide the reader with the necessary instructions to:
- Identify the diagnostic data to collect when encountering an issue.
- Provide instructions for collecting that data.
Details
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In this Document
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