SRDC - Oracle Base Database Service Data Collection for OS Update Issues
(Doc ID 3057671.1)
Last updated on NOVEMBER 05, 2024
Applies to:
Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]Linux x86-64
Purpose
The process outlined below will guide the Oracle Base Database Service Customers through collecting basic diagnostic data, that will help the Support to narrow down the cause of the OS Update issues.
Please note that Support may also request data collection from the internal Cloud Operations team for the analysis.
Scope
This document is tagged as a Service Request Data Collection (SRDC) document; this means that it has been specially designed to provide the reader with the necessary instructions to:
- Identify the diagnostic data to collect when encountering an issue.
- Provide instructions for collecting that data.
Details
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Purpose |
| Scope |
| Details |