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Order Submission Fails after Payment Successfully Authorized (Doc ID 3057672.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Oracle Commerce Cloud Service - Version 24.05 and later
Information in this document applies to any platform.

Symptoms

Sometimes order submission fails after the payment is successfully authorized. The order's status stays in INCOMPLETE or moves to FAILED. The order's payment, shipping and other fields look normal, and the items have stock.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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