Oracle Fusion Recruiting Cloud: Microsoft Graph API Integration for Two-Way Email Communication Not Working
(Doc ID 3057717.1)
Last updated on NOVEMBER 14, 2024
Applies to:
Oracle Fusion Recruiting Booster Cloud Service - Version 11.13.24.10.0 and laterOracle Recruiting Cloud Service - Version 11.13.24.10.0 and later
Information in this document applies to any platform.
Symptoms
Problem
In Oracle Fusion Cloud Recruiting 24D What's New Microsoft Graph API Integration for Two-Way Email Communication the following steps are documented
- Enable two-way email communications.
- Configure the vanity email.
- Enable the profile option ORA_IRC_2_WAY_SMS_LAST_SYNC_TIME. With this upgrade, if you haven’t set a value for this profile option, it’ll be set to a default value of 7 days before the current date.
- Configure Microsoft Graph API integration and set it as the active email messaging provider.
After following these steps Microsoft Graph API Integration for Two-Way Email Communication is not working.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |