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Error During Order Management and Subscription Integration - The value of the BillToContactId attribute is not valid. (OSS-6075166) (Doc ID 3057929.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.24.07.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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An order is created in Order Management with Subscription Management integration. During the subscription creation, there errors occur from the subscription interface.

ERROR
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The value of the BillToContactId attribute is not valid. (OSS-6075166).

You must enter a positive number for the AdjustmentValue attribute.


STEPS
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The issue can be reproduced at will with the following steps:
1. Attempt to create subscriptions from invoices via integration with Order Management.
2. Observe that subscriptions fail to create and errors are present.


Cause

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In this Document
Symptoms
Cause
Solution


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