24D : Receivables Transaction Approval Rules Error - The transaction needs approval before completion, but approvers aren't defined. Check the approver setup. (AR-857958) (Doc ID 3058004.1)

Last updated on NOVEMBER 07, 2024

Applies to:

Symptoms

After 24D upgrade, Receivables Transaction Approval Rules not working and gives following error:

The transaction needs approval before completion, but approvers aren't defined. Check the approver setup. (AR-857958)


STEPS
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The issue can be reproduced at will with the following steps:

1. Navigation -> Setup and Maintenance -> Manage Transaction Sources -> Transaction Control , Transaction Completion -> User-based control
2. Setup and Maintenance -> Manage Transaction Types -> Level of Control of Transaction Completion -> All, Lines with Negative Amount and None
3. Setup and Maintenance -> Manage User-Defined Rules for Receivables -> Download the Receivables Transaction Approval Rules Template and populate all the data including Includes Negative Lines Indicator
4. Create and Complete a Manual AR invoice

Changes

Cause

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