Dummyctn_Job Does Not Increment SOH Qty_Received In Shipsku For A Matched Dummy Carton
(Doc ID 3058635.1)
Last updated on NOVEMBER 11, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 and laterInformation in this document applies to any platform.
Symptoms
The DUMMYCTN job doesn't work as expected
To test this job, we created one transfer that was shipped with 3 cartons.
We received one of these cartons as expected, and for the other two, we received dummy cartons, one of which was a match for what was expected, and the other is not.
We noticed while receiving these dummy cartons, the Stock On Hand (SOH) for the store was not incremented.
The SOH was expected to be incremented upon receipt, and the DUMMYCTN job will only reconcile the shipment.
Another point is while running this job, the dummy carton matching the expected carton was not reconciled.
Steps to Reproduce:
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1- create one transfer
2- ship the transfer with 3 cartons
3- receive one of the cartons
4- receive two dummy cartons where 1 is a match of one carton not received, and the other different
5- noticed that the SOH for the dummy cartons was not incremented.
6- run the batch DUMMYCTN
7- check that the dummy carton that is a match was not reconciled
Business Impact:
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Due to this issue, the receipt of matched dummy cartons does not increase SOH.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |