RTCS Cases Not Visible On FCCM UI For Few Jurisidictions (Doc ID 3059192.1)

Last updated on NOVEMBER 21, 2024

Applies to:

Oracle Financial Services Crime and Compliance Management Customer Screening Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce :

Step 1 : Login to CSRT

Step 2 : Provide inputs and check the matches or alerts.

Issue Encountered :

User reported cases are not visible and its happening only for NEW status.

Changes

Cause

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In this Document

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RTCS Cases Not Visible On FCCM UI For Few Jurisidictions (Doc ID 3059192.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!