Automatch Process Does Not Reconcile The Entered Invoices
(Doc ID 3059202.1)
Last updated on NOVEMBER 15, 2024
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 24.1 and laterInformation in this document applies to any platform.
Symptoms
On : 24.1 version, Document Matching
REIM_PRE_EOD_PROCESS_ADHOC is not matching invoices. They remain in RMTCH status
You expect invoices to be processed similar to running the batches one at a time (automatch, rollup & posting)
The issue can be reproduced at will with the following steps:
1. Create two invoices manually in ReIM (one with discrepancies and one with no discrepancies )
2. After inserting the invoices, run the REIM_PRE_EOD_PROCESS_ADHOC process in the POM to execute the reconciliation (automatch), rollup and posting processes.
3. The invoice that was created correctly should go through the processes perfectly and be sent for payment (posting).
4. The invoice with discrepancies should have its status changed to 'With discrepancies' to later perform the manual or automatic resolution and possible generation of additional documents.
5. The status of the inserted invoices does not change.
Note: by executing the manual reconciliation via the application, the flow works perfectly
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |