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Primavera Analytics Dashboard Items Fail with Error "503 Service Unavailable no server is available to handle this request" (Doc ID 3062034.1)

Last updated on DECEMBER 12, 2024

Applies to:

Primavera Analytics Cloud Service - Version 24.11 and later
Information in this document applies to any platform.

Symptoms

Errors occurring in Primavera Analytics.

When running dashboard items in Primavera Analytics, they fail with one of the following errors.  In addition, the options in the top right corner of the page (Home, Catalog, etc.) are missing.

503 Service Unavailable no server is available to handle this request

500 internal error

Cause

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