Stock Count Upload Service Does Not Accept Physical Warehouses (Doc ID 3062126.1)

Last updated on DECEMBER 04, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The Stock Count request creation Upload Service returns an error when trying to create a stock count with a physical WH: "message": "Warehouse # is not a valid stockholding warehouse."
Since virtual warehouses is concept only applicable to RMFCS, there is no way to the WMS to know what virtual warehouse the count would apply to.


The Stock Counts section of the Scheduled Integration guide shows the Output from Conversion of Warehouse Stock Count Results File to contain the physical warehouse where the count occurred followed by the Upload Stock Count Results from Stores/Warehouses input file which contains the location where the stock count occurred.

However this is for the results upload, meaning the stock is handled at Physical WH level, but the error is for the stock count upload service API that creates the requests in MFCS, so a stock count cannot be created prior to results upload.

EXPECTED BEHAVIOR
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Customer needs a way to complete a stock count request creation upload API that creates the requests in MFCS, as virtual WH is a concept that only exists in RMFCS and not in WMS, so the stock counts come at the physical level.


STEPS
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The issue can be reproduced at will with the following steps:
Use the Stock Count Upload Service to create a stock count for a physical WH.
Notice the error: "message": "Warehouse # is not a valid stockholding warehouse."

Cause

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