SIOCS – Customer Order Not Appearing In MAF Mobile Cust Order List Screen
(Doc ID 3062567.1)
Last updated on DECEMBER 13, 2024
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 24.1 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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SIOCS – Customer order (CO) not appearing in MAF Mobile
When creating a customer order via Soup UI, you receive a 200 OK response. However, when attempting to access it in in MAF Mobile, you don’t see any new customer order in Customers order List.
EXPECTED BEHAVIOR
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The customer order should be available in the customer order list as it was sent to SIOCS successfully.
STEPS
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The issue can be reproduced at will with the following steps:
1. Send the SOAP payload to SIOCS
3. Login in MAF Mobile and access menu Customer Order Mgmt > Customer Order and filter for all customer order > no results are displayed
4. Access menu Customer Order Mgmt > Customer Order Picking > Create -> it's possible to select the created CO.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |