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Unexplained Inventory Movement In Xadmin/Xcenter Resulting in Large Inventory Quantites on 24.1.301.1 (Doc ID 3062596.1)

Last updated on DECEMBER 09, 2024

Applies to:

Oracle Retail Xstore Office Cloud Service - Version 24.1 to 24.1 [Release 24.1]
Information in this document applies to any platform.

Symptoms

On : 24.1 version, DB, etc

Unexplained inventory movements in Xcenter,  
All of the stores are affected, and the inventory value is incorrect by a really big amount (Thousands of quantity).
 
Below is an example of one product/one store, the correct inventory is below 200, and it exploded to 3844 and it keeps growing.
 
Issue is affecting majority of stores and product so far.
 
2024-09-18 : 197
2024-09-19 : 177
2024-09-20 : 3844
2024-09-21 : 5807
2024-09-22 : 7680
2024-09-23@13 :28 7908
2024-09-23@15 :47 7908
2024-09-23@17:49 : 8464
2024-09-23@18:41 : 8679
2024-09-23@19:25 : 8785
 


Cause

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In this Document
Symptoms
Cause
Solution
References


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