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Users unable to Login with Message "Sign-on policy denies access" - Request to Reactivate "Default Sign-On Policy" (Doc ID 3062818.1)

Last updated on DECEMBER 09, 2024

Applies to:

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version NA and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version NA and later
Oracle Retail Inventory Planning Optimization Cloud Service Advanced Edition - Version NA and later
Oracle Retail Demand Forecasting Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

After the Sign-On Policy was changed, users are unable to login to the environment. Please reactivate the "Default Sign-On policy"?

Steps:
1. Login
2. The message is shown: OracleIdentityCloudService - "Sign-on policy denies access"
 

Solution

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