My Oracle Support Banner

Stock Ledger Spreadsheet Download Not Working Using A Set Of Books As Location Filter. (Doc ID 3063493.1)

Last updated on DECEMBER 13, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 to 24.1 [Release 23.1 to 24.1]
Information in this document applies to any platform.

Symptoms

On : 23.1 version, Merch - Financials

Stock Ledger spreadsheet download not working using a Set of Books as Location filter.

When trying to download the Stock Ledger into a Spreadsheet for the whole Set of Books, it freezes and the download does not start.

Note: Checked MONTH_DATA table and we only have 88K records across a couple of months.


ERROR
-----------------------
Error: ADF_FACES-30200:For more information, please see the server's error log for an entry beginning with: The UIViewRoot is null. Fatal exception during PhaseId: RENDER_RESPONSE 6..


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Finance --> Download Stock Ledger.
2. Select Location = Set of Books
3. View = Months
4. End of Period = 20232
5. Template = Cost-Retail Template

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot download the stock ledger.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.