My Oracle Support Banner

Item Merch_API_EXT Is Not Giving The Response For Item Level (Doc ID 3063789.1)

Last updated on DECEMBER 16, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 to 24.1 [Release 24.0 to 24.1]
Information in this document applies to any platform.

Symptoms

On MFCS v24.0:

Problem Description:
When sending an Item API call to MFCS in order to retrieve those items that have data populated in Level 3, those calls are not returning any results. A review of the database showed numerous items with level 3 data.  It was also confirmed the syntax of the API call was correct.

Actual Result:
The customer is not getting the response for item level 3 from merch_api_ext.

Expected Result:
The customer has items in the DB with level 3 data and should be returning results.

API: https://[REDACTED]/MerchIntegrations/services/foundation/item?itemLevel=3&limit=1000

Response:

{
  "items": [],
  "hasMore": false,
  "limit": 1000,
  "count": 0,
  "links": [
  {
  "href": "https://[REDACTED]/MerchIntegrations/services/foundation/item?itemLevel=3&limit=1000&since=1970-01-01T00:00:00.001Z&before=2024-09-19T16:06:54.397Z",
  "rel": "self"
  }
  ]
}

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.