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XOrder Messages Are Not Getting Processed From The RIB Topic In Production Environment. (Doc ID 3064823.1)

Last updated on DECEMBER 23, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
XOrder messages are not getting processed from the RIB topic in Production Environment.

Around 1058 messages are waiting on one subscriber channel RIB_RMS_XORDER_SUB_1. Due to this we have issues with Receipts, Invoice and ATS.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Run POINDBATCH_JOB for an order with around 8000 order details.

Cause

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In this Document
Symptoms
Cause
Solution
References


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