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Order API Performance (Doc ID 3065467.1)

Last updated on JANUARY 02, 2025

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 24.0 to NA [Release 24.0 to No Release]
Information in this document applies to any platform.

Symptoms

When calling Order Header and Order Details API its it erroring out with Gateway Time out error.
Its is for all type of action "Create" ,"Delete" all. From Post man also

ERROR
-----------------------
504 Gateway timeout

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load/create order via rest webservice: MerchIntegrations/services/purchaseOrder/details/create
  Order has 10k itemloc lines so splitting in chunks of 500 or 100
2. Call fails after 15 minutes with 504 Gateway timeout.

Cause

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In this Document
Symptoms
Cause
Solution
References


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