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Error "Assigning Application Access failed for user" When Attempting to Assign PVD Application Access to a User in an Oracle Cloud (OCI) Environment (Doc ID 3065744.1)

Last updated on JANUARY 03, 2025

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 24.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to grant access to the P6 Virtual Desktop application for a user, the following error occurs.

<date-time> Creating or Modifiying Users: 1
<date-time> Processing User(1 of 1): <USER>
<date-time> Assigning Application Access failed for user <USER>
<date-time> Updated User Attributes for User: <USER>

 

The issue can be reproduced at will using the following steps:

  1. Access the Oracle Cloud environment and click the Primavera Administration link.
  2. Select the desired user account.
  3. Attempt to assign Primavera P6 Virtual Desktop Application access.
  4. Observe the reported error.

Cause

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