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Error: "Session failed: Failed to connect to host" Occurs When Attempting to Start P6 Professional, Using Primavera Virtual Desktop (PVD) (Doc ID 3065828.1)

Last updated on JANUARY 03, 2025

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 24.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to start P6 Professional, using Primavera Virtual Desktop (PVD), the following error occurs:

Session failed: Failed to connect to host.

The issue can be reproduced at will with the following steps:

  1. Start Primavera Virtual Desktop using the link in the cloud environment portal.
  2. Select the P6 Professional desktop.
  3. Observe the error.

Cause

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