Receipt available quantity while searching PO/WH showing different value which is giving a different Variance quantity
(Doc ID 3067320.1)
Last updated on MARCH 03, 2025
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Issue with Issue with Discrepancy Review List Report are getting different values in Discrepancy review list report while searching with Order no /wh-
Issue-
1.Receipt available quantity while searching PO/WH showing different value
which is giving a different Variance quantity
We would like to know why discrepancy report is having different results. Attached are two Examples showing one report run by order number and one run as a whole list of warehouse discrepancies. As you can see the information is different when I would have thought it should be the same. As this list is used to send information to Warehouse's I need to understand why these prints are different.
EXPECTED BEHAVIOR
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Discrepancy review list report should show the same values
STEPS
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The issue can be reproduced at will with the following steps:
1.Navigate to Discrepancy Review List
2.Search only with order no and check the report
3.Then search only with WH and check the report
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are getting confused which value is correct.
Cause
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In this Document
Symptoms |
Cause |
Solution |
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