PROD IMCS Issue - Discrepancy Review List Screen Crashing
(Doc ID 3067602.1)
Last updated on JANUARY 16, 2025
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Discrepancy Review List screen crashing
Users have reported the following behavior in IMCS application which is causing in issues in invoice discrepancy resolution.
EXPECTED BEHAVIOR
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When the check box is selected the discrepancy review list screen should select all the invoices.
STEPS
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The issue can be reproduced at will with the following steps:
1) Navigate to Invoice Matching --> Discrepancy Review List
2) Choose AP reviewer and press on discrepancy list
3) Click on the check box before resolve by date. This is used to select all the invoices
4) The IMCS screen crashed and becomes blank
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot able to select the all the invoices from the discrepancy review list.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |