Resolve Discrepancy Screen Goes Blank After Applying Reason Code
(Doc ID 3067670.1)
Last updated on JANUARY 16, 2025
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 to 19.3 [Release 19.3]Information in this document applies to any platform.
Symptoms
On : 19.3 version, Discrepancy Resolution
When attempting to resolve a cost discrepancy, the resolve discrepancy screen goes blank after applying the reason code
The issue can be reproduced at will with the following steps:
sign on to ReIM
navigate to Summary match
query on PO 285740956
select invoice & receipt
select summary match
select item view
click resolve
select Invoice Unit Cost
select reason code (2200)
click Apply
resolve screen goes blank
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |