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Actual Hours Do Not Match in P6 Professional When Compared to Web (Doc ID 3068034.1)

Last updated on JANUARY 21, 2025

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 24.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When comparing a resource's actual units on the Resource Analysis page in the Web and the Resource Usage Profile in Pro for a particular month, actual units do not match.

EXPECTED BEHAVIOR
-----------------------
Expect actual hours to match in P6 Pro/Web.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Pro.
  2. Open project.
  3. View actual hours in Resource Usage Profile for resource for a specific month.
  4. Log into P6 Web.
  5. View actual hours in Resources --> Analysis page for same resource under same project opened in P6 Pro for same month. Notice hours will be different.

Cause

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In this Document
Symptoms
Cause
Solution
References


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