My Oracle Support Banner

Persons Created in OHI Policies Are Not Reflected in OHI Claims (Doc ID 3068374.1)

Last updated on JANUARY 23, 2025

Applies to:

Oracle Insurance Claims Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

OHI Component: Claims Administration
OHI Version: 4.23.2.0.1
Screen/Interface where problem occurs: Reference Data -> Relations -> Persons

When members are created in Policies, those members are not reflected Claims.
The expected behavior is that when we create a person in Policies then the person should be reflected in Claims.

STEPS TO REPRODUCE:
1.Create a person in OHI Policies
2.The person should be reflected in Claims but is not.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.