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Error "Invalid user name or password. Please try again." When Attempting to Login to P6 OCI via P6 Professional Cloud Connect (Doc ID 3071108.1)

Last updated on FEBRUARY 10, 2025

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 24.11 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 OCI using P6Professional Cloud Connect connection,
the following error occurs.

ERROR

"Invalid user name or password. Please try again."

STEPS

The issue can be reproduced at will with the following steps:

  1. Launch P6 Professional.
  2. Enter P6 OCI login credentials.
  3. Click Connect.
  4. Observe the error message.

Cause

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