My Oracle Support Banner

Customer Engagement Promotion Not Imported In MFCS/RESA (Doc ID 3071289.1)

Last updated on FEBRUARY 10, 2025

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

Customer Engagement Promotion not imported in MFCS / RESA

There is an active promo in CE which is not being imported into RESA thru the service API


The same promo is available to Xstore and it is related to an employee discount. A sale for an employee has been done in Xstore and when importing the sales transaction with this discount in RESA the transaction is marked with error because the promotion and offer doesn't exists in MFCS / RESA.





 




 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.