Unable To Proceed With Bulk Uploading In FCCM Watchlist Is Disable/not Working
(Doc ID 3071454.1)
Last updated on FEBRUARY 15, 2025
Applies to:
Oracle Financial Services Crime and Compliance Management Customer Screening Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
Unable to proceed with Bulk uploading in FCCM watchlist is disable/not working.
Steps to reproduce:
1. Access the cloud application
2. Click on the watchlist management
3. Click on private watchlist
4. Upload the file
Expected result:
The file should upload successfully
Actual result
The file is not uploading and got the below error.
Error observed:
error in the watchlist service
"Jan 30, 2025 03:46:26.416 PM","java.lang.NullPointerException: Cannot invoke ""Object.toString()"" because the return value of ""org.apache.poi.ss.usermodel.Row.getCell(int)"" is null
at com.oracle.fccm.watchlistService.utility.ExcelToPrivateWatchListConverter.convertToPrivateWatchList(ExcelToPrivateWatchListConverter.java:98) ~[classes!/:24.05.33]
at com.oracle.fccm.watchlistService.service.PrivateWatchListService.importFile(PrivateWatchListService.java:230) ~[classes!/:24.05.33]
at com.oracle.fccm.watchlistService.controller.PrivateWatchListController.importData(PrivateWatchListController.java:122) ~[classes!/:24.05.33]
at jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:?]
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |