Issue With Invoice Order Unit Cost (Doc ID 3071685.1)

Last updated on FEBRUARY 12, 2025

Applies to:

Goal

Issue with Invoice Order Unit Cost

You are facing issue with Order unit cost for Dairy Consumer Foods. Order has been correctly entered as per units. DC has booked in correctly as per units. However, the print out and summary match is showing the invoiced QTY's as units, but booked in per cases, therefore they are all showing as over deliveries when they are not.

Retail screen is also showing the Order Unit Cost as per case when it should read as per Unit cost.

When you delete the lines and default from order or receipt, both are coming out as cases for costing and QTY. However, all purchase orders are raised as per unit for pricing and qty. Goods are all booked in as per unit and processing team enter invoices onto Oracle as per unit pricing and QTY.

Why are invoices for Dairy Consumer Foods now defaulting to cases for costing and QTY?

Solution

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