My Oracle Support Banner

JET Mobile: Not Able To Print RTV Report (Doc ID 3071957.1)

Last updated on FEBRUARY 17, 2025

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 24.1 to 25.0 [Release 24.1 to 25.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Not able to print RTV report on JET Mobile

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Shipping/Receiving
2. Select RTV which is in 'RTV in Progress'.
3. Select Print from the more actions menu (...)
4. Click yes on the confirmation message "You must save the transaction in order to download the report. Would you like to Save?
5. Note : Print popup not displayed and cannot select the report to be printed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.