Receipt Remains Unmatched Even After Matching All Received Items (Doc ID 3072699.1)

Last updated on FEBRUARY 18, 2025

Applies to:

Symptoms

Receipt remains unmatched even after matching all received items. This makes receipt to be visible in Summary Matching screen.

Steps to Recreate:

1. Create a Purchase Order (PO) for multiple items.
2. Receive the PO fully.
3. Perform Receiver Unit Adjustment (RUA) for one of the items to make received quantity as zero.
4. Create invoice with all items in the PO.
5. Match all the received items.
6. Notice that receipt remain unmatched and is still visible in Summary Matching screen.

Cause

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