File Transfer Service (FTS) Errors on the SIOCS Web Client After Upgrade to 25.0.101.0
(Doc ID 3073370.1)
Last updated on MARCH 10, 2025
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 25.0 and laterInformation in this document applies to any platform.
Symptoms
Following the update to 25.0.101.0 the SIOCS FTS screen displays the following error when a user tries to upload a file to the /imports prefix or view files on the other prefixes.
UI ERROR MESSAGE
Browser Console Error
GET
https://rex.retail.us-xxxx-1.ocs.oraclecloud.com/rgbu-rex-xxx-xxxx-siocs/RetailAppsPlatformServices/services/private/FTSWrapper/listfiles?limit=50&offset=0 [HTTP/1.1 500 Internal Server Error 152ms]
Steps to Reproduce:
Prerequisities: User has the following IDCS groups assigned.
- psraf_users
- psraf_admin_users
- In EICS access File Transfer Service
- Error message is shown
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |